| Issue ID | 1108873 |
| Internal NHTSA # | 10632148 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2008 |
| File date | 01/09/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Mercedes electronic steering lock (esl) failed. Car would not start due to the key not being recognized. I was able to close and open the doors, lights came on, but would not start. Battery was tested was is fine. Starter was fine. All fuses were fine. Towed to mercedes and the esl is being changed at the cost of $1200. 00 . The automobile is still at the dealership one week later. Heard a lot of similar complaints online about this particular failure with the same models. I have spoken to mercedes benz of america in montvale nj, but they insist since the auto is past the warranty period they cannot help me financially with the repairs, there should be a recall as mercedes is aware of this and is not owning up to their mistake. There are many similar experiences and complaints from other owners with the c300 2008, 2009, and 2010 models. I knew what the mechanical/electrical issue was from reading the varied stories online and experiences from other owners, before it was diagnosed and looked at from the mercedes dealership. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STAMFORD , CT |
| VIN pattern | WDDGF81X28FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |